A Week Ahead at the RGC

July 19, 2017


Dear Members,

Happy Wednesday, RGCers! I hope you are all enjoying your summer, and hopefully some much-deserved time off. This Friday, our Culinary Team will be serving up—in my opinion—the best dinner of the year. Our Tuscan Feast will feature a five-course meal with wine pairings from this month’s featured winery, Antinori. My wife and I will attend, and I am excited to be with fellow Members for this special dinner. See you Friday!

Did you know that our newsletter is the best way to stay up to date with what is happening around the Club? And because of that, we have added a new section into our “Membership News” called…well, “Did you know…?” This section will include tidbits of important information that is relevant to your Member account and will be updated weekly. Topics may include the process for adding dependents, or how to bring in guests from out of town, and so on. If there is anything you think would be important to include or explain, please feel free to reach out to our Director of Sales & Marketing, Elizabeth Kendall, at elizabeth.kendall@royalglenora.com.

I wanted to provide an update on some capital projects we have scheduled for this summer. As the summer tends to be quieter, we really want to do as much as we can in terms of renovations as possible. Firstly, as you know the RGC will be the first facility in Canada to have three "Classic Clay" outdoor Tennis Courts, which is a hybrid synthetic grass and clay court. Materials are set to arrive the beginning of August, with installation to follow shortly after. We will host a launch event when the new courts are ready for Member use!

The Badminton Courts will also see a resurfacing of their flooring, as well as a fresh coat of paint on the walls. This work is also scheduled in August so it may be completed before our programs begin again in September once the kids are back to school. Our last major upgrade will be in and around our Playground, which will see a brand new surface. We are replacing the sand with safer, softer rubberized flooring. This work will begin August 7. We are also planning to install a half-court basketball hoop with the same rubberized surface once the work is complete in that area. Many of our Members expressed the desire for a basketball hoop through our Membership Satisfaction Survey earlier this year.

The boys’ all-ages locker room will see some new countertops as well. This is due to the damages from the May break-and-enter. Contractors will be in on July 24 to install the new countertops and should be done by day’s end. I appreciate your patience as we make the final repairs sustained by the vandalism.

Speaking of damages, I received the unfortunate news this week that the TV in our Junior Lounge was vandalized beyond repair. This is upsetting as this area of the Club is set aside for our Junior Members to utilize unsupervised. Parents, please remind your kids that they must treat the Club and its facilities with respect. As Junior Members of the RGC, they must represent the Club in a respectful manner at all times. We are working on a plan to create a much better and bigger Junior Lounge in the future. Yet, it worries me to see this kind of damage being done and I worry for the bigger items we are planning to purchase. For now, there will be no TV in the lounge until further notice. Thank you for your understanding.

I would like to welcome the newest addition to our Recreation Staff, Nicole Kelly, who is a Registered Massage Therapist. Nicole is an expert in prenatal, postnatal, infant, children's, therapeutic, relaxation, sports, and deep tissue massage. It is exciting to see our Massage Team grow, allowing more of our Members to utilize this amazing service on a regular basis. Welcome, Nicole! To book a massage session with any of our therapists, please contact Member Services.

Have an awesome rest of your week!

Dustin McAvoy
CEO



Comments or Suggestions?
Contact us at comments@royalglenora.com! We would love to hear from you.
 
Main Contacts
Dustin McAvoy
CEO
780.482.0386
 
Molly Staley
Executive Assistant to the CEO
780.482.0506
 
Lenora Daniel
Member Relations Manager
780.482.0379
 
Jocelyn Morrison
Playroom
780.482.0382
 
Elizabeth Kendall
Director of Sales & Marketing
780.482.0389
 
James Duck
Director of Facility Operations
780.482.0380
 
Sean Gillen
Director of Recreation
780.482.0388
 
Steve Buzak
Director of F&B/Exec. Chef
780.482.0398
 
Mitzi Beaubien
Director of Finance
780.482.0378
 
Carol Warne
Director of HR
780.482.9645
 
Cynthia Osepchuk
Catering Sales Manager
780.482.0393
Nicole Bertram
Marketing & Communications Coordinator
780.482.2371 ext. 458